Our Enablement service is available to anyone in Gateshead and South Tyneside who is visually impaired, Deaf Blind or has dual sensory loss.
In South Tyneside we also provide services for people who are Deaf or hard of hearing. In Gateshead this service is provided by the Local Authority, and we can help connect you.
An experienced Enablement Officer will work with you to develop a personal plan and assess what support is needed to help you achieve your goals. The plan may include services provided by Vision & Hearing Support such as counselling, rehabilitation alongside provision and training in aids and equipment. If we don’t provide the support you need ourselves, we will work with partners and other services to make sure you get the right help at the right time.
We work closely with local Eye Hospitals and Audiology departments and can help you understand the care pathway available to you.
We will revisit the plan with you to review the impact and make sure the support is making a positive impact on your life. Once the plan is complete our door is always open for you to get in touch for additional advice, information, or support.
Our qualified Enablement Team provide professional Information, Advice and Guidance and have vast local knowledge of the services available.